We believe in providing high quality WordPress web design and development services that exceed our clients’ expectations.
Customer focus
- We will listen carefully to your requirements and gain a full understanding of your business and objectives.
- We will ensure that expectations are clear at the outset and that a fair and clear contract is provided.
- Where appropriate, we will offer business advice and suggestions on how you can gain maximum benefit from WordPress and your website.
- We will respond promptly and accurately to all contact from clients.
- We aim to communicate with you clearly and openly at all times, avoiding technical jargon.
Fair and honest pricing
- We aim to be open and transparent about our prices and explain how we’ve reached our costings and estimates.
- We aim to provide clear written estimates within 48 hours of our initial consultation. All estimates are fully itemised.
- Where a budget is restricted, we will suggest alternative approaches and solutions to best meet your objectives.
- We will work closely with you to ensure your project remains within budget.
- If you require regular work we can offer a retainer service at an agreed rate.
Expertise
Our designers and developers are fully trained, qualified and experienced to provide work of the highest standard. We’ve been developing websites since 2002 and working with WordPress for over two years. This has given us an in-depth knowledge of the WordPress core and its APIs.
We continually update our knowledge and skills with the latest web technologies and best practices. With WordPress there can often be a right way and a wrong way to do something – we make sure it’s done the right way.
Standards and accessibility
We work hard to meet the latest web design and development guidelines. We’re passionate about web standards and firmly believe that following these best practices brings significant improvements to a website’s usability, accessibility and interoperability across different browsers and devices. (And yes, we hate IE6!)
We build sites with accessibility in mind, creating semantic, well-structured HTML and adding features such as ARIA roles, skip links, font size and contrast tools where appropriate.
Energy and the environment
- We aim to reduce energy and minimise waste where possible.
- Our offices are powered by renewable energy from Ecotricity.
- Our hosting partner offsets all carbon emissions at their data centres.
