The plugin files won’t upload
If you’re having problems when you try to upload the file via Plugins → Add New → Upload Plugin, please...
I didn’t receive the confirmation email with my plugin & license key
Please check your spam folder for the missing email. You can also download the plugin files and copy your license...
License key problems
When you buy a Barn2 plugin, you receive a license key. You must enter this on the plugin settings page and activate it before you can start using the plugin, and to update to new versions in future. We’ve provided an in-depth article about what to do if there is an error with your license key.
I can’t update the plugin
If you can’t update the plugin from the WordPress Dashboard, then there may be a problem with your license key, file permissions, or something else. We have provided an article about what to do if you get an error when trying to update.
How to update the plugin manually
At Barn2, we continually work to improve our plugins. This includes adding new features, bug fixes, and ensuring compatibility with...
The plugin has caused a fatal error
If you get a fatal error when you try to activate one of our plugins, then it may be that...