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  2. WooCommerce Protected Categories
  3. Troubleshooting

The password entry page doesn’t look right

The design and layout of the password entry page in WooCommerce Protected Categories and WooCommerce Private Store is determined by your theme. You can check whether the problem relates to your theme or the plugin as follows:

  1. Create a standard page or post and password protect it (you can do this using the ‘Visibility’ options in the ‘Publish’ section at the top right of the Add Page or Add Post screen).
  2. If the password entry page for your page or post has the same problem then you need to contact the theme author for support.
  3. If the password entry page for the page/post is fine, please send us a support request.
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