1. Home
  2. Knowledge Base
  3. General
  4. Troubleshooting
  5. The plugin files won’t upload

The plugin files won’t upload

If you’re having problems when you try to upload the file via Plugins -> Add New -> Upload Plugin, please check the following:

  • You should be uploading the .zip file – do NOT extract the files from inside the zip file and try to upload them directly.
  • Is there sufficient space on your server or hosting account?
  • If you’re getting a permissions error, you need to contact your web host or server administrator to make sure you have permission to upload plugins.

If you are unable to upload the plugin via the WordPress admin then please follow the instructions in the WordPress Codex to install the plugin manually via FTP.

Was this article helpful?

Related Articles