1. Knowledge Base
  2. Password Protected Categories
  3. Troubleshooting

The protected categories don’t work with my membership plugin

Password Protected Categories is designed to be a standalone solution. It works by creating a global password which users can enter to view your protected categories.

Membership plugins work differently because each user has a unique login, and are shown different content depending on their user level.

We recommend that you either use Password Protected Categories or a membership plugin, but not both together.

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