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How bespoke swim spas use the WooCommerce Lead Time Plugin for products with longer waiting times

August 11, 2020

Bespoke Swim Spas lead time plugin case study

A lead time plugin is perfect for displaying the delivery timescales for products with longer waiting times. This way, you can let customers know how long they’ll have to wait before the product will be shipped to them. I’ll tell you how Bespoke Swim Spas do this and how you can do the same on your own WordPress WooCommerce website!

With a lead time plugin for WooCommerce, you can easily display the product lead times for simple and variable products. It’s perfect for online stores that sell bespoke or custom products, furniture, or products that require assembly.

In this case study, we’ll take a look at how Bespoke Swim Spas use our WooCommerce Lead Time plugin to display delivery timescales for products with longer waiting times. We’ll also explain how you can do the same on your site!

A hot tub sales page with the lead time displayed above the purchase options

Bespoke Swim Spas is a family firm based in Staffordshire that’s been importing and supplying swim spas and hot tubs to customers throughout the UK and in Europe since 2001.

Their online store showcases the various accessories, swim spas and hot tubs the company sells. Customers can browse their Shop page to find the product they’d like to order. They can then read product specifications, view a product gallery and place their order.

Let’s take a closer look at the problem Bespoke Swim Spas faced and how the WooCommerce Lead Time plugin was the perfect solution for them.

The problem

Bespoke Swim Spas sell different types of products including swim spas and hot tubs in addition to relevant accessories for these main products. Their main product line consists of items that have a lead time of around 2 to 3 weeks. However, due to the global COVID-19 pandemic, the demand for swim spas and hot tubs went up and Bespoke Swim Spas found themselves inundated with orders.

People were looking for ways to make the lockdown more pleasurable and upcoming holidays more acceptable. In addition, since all swimming pools and spa resorts were closed, people were looking for a way to swim at home. Athletes, swimmers and disabled people who benefit from hydrotherapy sessions also needed to facilitate their activities at home.

As manufacturers struggled to keep up with customer demand, Bespoke Swim Spas quickly realized they needed a way to let customers know the expected delivery timescales for the products they were selling to enhance their shopping experience.

Sheila Lee Thompson of Bespoke Swim Spas said:

“I couldn’t believe that it wasn’t something already built into WooCommerce.”

They needed a way to display lead times for products with longer waiting times. Above all, they needed a lead time plugin that would allow them to set a default lead time. They were also looking for a way to overwrite that for individual products on an as-needed basis. This is because the lead times for different products change regularly depending on availability and demand.

With a lead time plugin, they could easily let their customers know how long they’d have to wait before receiving the product. This way, their customers wouldn’t have to call in to confirm lead times for the orders they placed.

The solution

Using Barn2’s WooCommerce Lead Time plugin, Bespoke Swim Spas was able to display the product lead times on their single product pages for both simple products and variable products.

WooCommerce Lead Time
The only plugin to show waiting and processing times on the product page.

Bespoke Swim Spas use the WooCommerce Lead Time plugin to set a default lead time for their products. This is typically around 6 to 8 weeks at the moment.  The lead time appears under the product price and description. This lets customers know right away how long it will take for the product to arrive. In addition, it allows them to make an informed buying decision.

The WooCommerce Lead Time plugin lets you set a default lead time and then overwrite it for individual products. Bespoke Swim Spas was able to use it for their entire range of products.

This gives Bespoke Swim Spas the ability to add new products to their store without having to worry about manually displaying a lead time for each one using HTML code in their product pages.

Deposit payments for products with long lead times

If the customer will be waiting to receive their order, then they may not want to pay the full balance upfront. Bespoke Swim Spas help their customers by giving customers a choice of whether to pay in full or a deposit when they place the order. They do this using the Sumo Payment Plans plugin, which works beautifully with WooCommerce Lead Time.

Display delivery timescales for products with longer waiting times

Bespoke Swim Spas solved the challenge they were facing, and now display product lead times on their product pages using Barn2’s WooCommerce Lead Time plugin.

Simple but effective
By Sheila Lee Thompson
A simple plugin that just 'works' - I love the fact that you have the global option and can overwrite that for individual products as lead times alter (as they inevitably do). I couldn't believe that it wasn't something already built into WooCommerce, but hey-ho... :) Highly recommend this plugin and the friendly peeps at Barn2 Plugins (UK based too. So for me no waiting for different time zones to be on line, bonus!)

WooCommerce Lead Time makes it easy for store owners that sell products with longer waiting times to display a lead time for:

  • In stock products.
  • Out of stock products.
  • Backorder products.
WooCommerce Lead Time
The only plugin to show waiting and processing times on the product page.

Are you ready to display product lead times on your WooCommerce product pages? Get the WooCommerce Lead Time plugin today!

Maria Ansari

From C++ to PHP, the language Maria thinks in is code, and translates it to English for humans to understand. She has a degree in Computer Science and is the writer of choice for many organizations. She is also The Big Boss at BloggInc., calling all the shots and personally supervising every word and piece of content.

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