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  • Please note: customizations are not covered under our plugin support. If you need to make design changes or other customizations, we recommend posting a job on Codeable. We have partnered with them to provide plugin customizations for our customers.
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  • Before reporting your issue, please check the following:
  • Before reporting your issue, please check the following:
  • You can find this in the confirmation email from when you bought the plugin, on the plugin settings page (if you have already activated your license key), or in your Account area.
  • Please provide the address of your website - ideally the exact page where you're using the plugin.
  • It would really help us to have a WordPress login for your site (ideally an administrator) so we can help with your problem. You can either send your logins below, or use the the free Temporary Login Without Password plugin to provide a secure login link.
  • Go to: WooCommerce → System Status and click Get System Report and Copy for Support, then paste it here.
  • Go to: Downloads → Tools → System Info, download a System Status Report, and upload it here.
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