WordPress Plugins – Terms and Conditions

The following Terms and Conditions apply to all premium WordPress plugins sold by Barn2 Media. We have separate terms relating to our Web Design Services and Affiliate Program.

Licensing

Purchasing a plugin from Barn2 Media gives you non-exclusive limited license to use the plugin in accordance with these Terms and Conditions.

Software license

The software for all of our plugins is licensed under the GNU General Public License v3.0 or later.

Plugin license key

In addition to the software license, you will receive a non-transferable plugin license key.

Plugin license keys are valid for 1 year from the date of purchase. You need a valid, active license key in order to access updates and support for the plugin.

You may not share, sell or give away access to your license key. License keys are only transferrable by contacting us to request the transfer to a new owner.

We reserve the right to revoke any license keys that have not been used in accordance with these Terms and Conditions.

Prior to the expiry of the plugin license, we will contact you with details on how to renew.

Annual subscription

When you purchase a plugin, an annual subscription will automatically be created using your chosen payment method. If your subscription remains active then the plugin license key will automatically be renewed each year so that you can continue accessing updates and support with no break in service. You will automatically be billed using your original payment method when the license renews each year.

You can cancel your subscription at any time, either via your payment provider (e.g. by logging into your PayPal account and cancelling the recurring payment profile), from your account, or by contacting Barn2 Media direct. If you cancel your subscription before your license key expires then you will continue receiving updates and support until it expires at the end of the 1-year period.

After your license key expires, you can continue using the plugin but will not be able to receive updates or support. There are no guarantees that the plugin will continue working with future versions of WordPress or other plugins such as WooCommerce.

If your license key expires then you can re-purchase the plugin at any time. This will resume your access to updates and support under a new license key.

Plugin delivery

On receipt of successful payment, you will be able to access the plugin files and license key directly from the order confirmation page. You will also receive an email with this information. You will be able to access the plugin files and license key from your account for as long as you hold a valid license key for the plugin.

If your license key expires or is otherwise revoked or refunded, then download access will be discontinued until the license key is renewed.

Automatic plugin updates

Automatic updates are available for as long as you hold a valid and active license key for the plugin. Updates will be made available to you from the WordPress dashboard.

You can also download the latest version of the plugin from your Account page. Older versions are available from Barn2 Media on request.

Warranty

Our plugins are guaranteed to function correctly on a new installation of WordPress using a default WordPress theme. We do not guarantee they will function with third party plugins, themes or with all web browsers or hosts. If you have any compatibility issues with one of our plugins then we will support you as best we can, according to our support policy (below).

Our plugins are provided “as is” without warranty of any kind, expressed or implied (as per GPL v3). We will not be liable for any damages resulting from the use or inability to use our plugins. This includes but is limited to indirect, direct, special, incidental or consequential damages or losses, including data loss.

Support services

You will receive free support from Barn2 Media for as long as you hold a valid plugin license key for one of our plugins. This support covers any issues specifically relating to the plugin you have purchased from us.

While we do not guarantee compatibility with third party themes, plugins or other components, if we are unable to fix the issue within our support terms then we will provide advice on the available options. The plugin support does not include customizing the plugin beyond its intended use.

Whilst we attempt to provide the best possible support for our plugins, we do not guarantee that any support query will be resolved in a way that you are completely satisfied with, or within a specific timescale.

Price changes

Barn2 Media reserves the right to modify, change, cancel or upgrade the price or terms of a plugin subscription and/or license key without prior notice or consent.

If you have an active subscription then the plugin will be renewed at the cost you originally paid, regardless of the cost for new customers. If you have cancelled your subscription then you must renew the license key at the current purchase price.

Ownership

All plugins sold on this website are the property of Barn2 Media Ltd. You may not claim intellectual or exclusive ownership rights to any of our plugins.

Website & plugin content

All content on this website and throughout the plugin is the property of Barn2 Media Ltd. This includes images, videos, documentation and other information. It may not be redistributed without permission or consent.

If you are an affiliate wishing to promote our plugins, please contact us for permission before reusing any information from this website or the plugin.

Refunds

We firmly believe in our products, but we understand that they may not work perfectly on every website, and may not meet your needs. If you change your mind for any reason then we will be happy to provide a full refund within 30 days of the date of purchase. No refunds will be given more than 30 days after the purchase date.

We recommend that you contact us before requesting a refund if you have problems getting one of our plugins to work, or are unsure of its features. We can often resolve any problems, although you have a right to a full refund at any time within the first 30 days after purchase.

Storage of personal information

When you purchase a plugin from Barn2 Media, we will store the following information relating to your purchase:

  • Name
  • Email address
  • Billing address
  • VAT number (if applicable)
  • To ensure EU VAT compliance, we use your IP address to determine your country

You may contact us at any point to request that this information is deleted.

We do not have access to your payment information at any point. Payment is taken securely via either PayPal or Stripe, and your payment data is treated securely according to their respective privacy policies.

Email communication

As well as emails relating directly to your purchase, Barn2 Media may occasionally send you emails relating to the plugins you have purchased from us. For example, we will email to notify you of important new features that may benefit your website. You may opt out of these emails at any time without penalty, although this means that you may miss important new information about the plugin.

We will never sell or release your email address to any third party vendors.

License Agreement

By purchasing a plugin from Barn2 Media, you indicate and consent that you have read and agree to these Terms and Conditions.

Severability

If any part of this agreement is declared unenforceable or invalid, all remaining clauses shall remain binding.

Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time for any reason, without prior notice or consent. You can visit this page at any time to view the current version.